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Club Med Resort Phuket

Club Med Resort Phuket

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7 Days 6 Nights
From 1 093 € Book this trip

In Kata Bay, south of Bangkok, the Club Med Resort on the island of Phuket stretches out under palm trees caressed by the breeze. Bungalows, built in the style of the local "long-houses" and decorated with teak, silk and marble, exude a Zen spirit in this idyllic garden where you can practise yoga beneath the frangipani trees.

The heart of the Resort has been entirely renovated by French designers Marc Hertrich and Nicolas Adnet.

  • The Reception has been totally redecorated in red and gold, for a "true Thai" ambience
  • The main restaurant has been completely redesigned around the theme of the 5 senses
  • The main bar has been renovated, with view over the pool and gardens, right in the heart of the Resort
  • There is a new speciality restaurant alongside a new quiet pool
  • Club Med Spa* by PAYOT has been redesigned, for a sublime blend of beauty and pleasure
Non smoking Resort

The indoor areas and rooms are non-smoking areas (electronic cigarettes are included in the no-smoking rule).

Parks & Gardens

http://statics.clubmed.com/2007/DotCom/images/dot.gifThe luxuriant gardens cover 12 hectares, studded with bougainvilleas, hibiscus and imposing trees such as acacia, ficus and many types of palm trees.

The gardens have a number of ornamental ponds and an adjustable lighting system.

Beach

http://statics.clubmed.com/2007/DotCom/images/dot.gifThe public beach (no lifeguards) stretches for around 1,300 yards of very fine white sand along magnificent Kata Bay, with the natural shade of palm trees.

The Thai government has launched a "Clean up the beach" operation, so parasols and deckchairs are not authorised. Grass mats and towels are available on site

   

 

Accommodation

The Resort lies in a 25-hectare palm grove on Kata Bay beach. 
Rooms are in "long-house" style bungalows with teak wood and marble decor.

Deluxe

A spacious, comfortable and elegant Deluxe Room decorated in traditional Thai style.

With its charming terrace or furnished balcony, you can relax and admire the magnificent exotic gardens.

Your choice of room in the Deluxe category:

  • Deluxe Room - Terrace / Balcony
  • Deluxe Room
  • Deluxe Room - Terrace/Balcony, Interconnecting
  • Suite - Interconnecting with Deluxe Room, Terrace/balcony

The facilities          

Air-conditioning  Dressing room
Hair dryer  Ironing kit
Security safe(s) Tea and coffee kit
Telephone Minibar  
Shower     U.S. electrical sockets / 220 Volts
Television(s)  

Services

  • Bottle of water
  • Bathrobe
  • Slippers
  • Guest amenities
  • Your luggage deliverd to and picked up from outside your room
  • Dry cleaing service (at extra cost), your clothes collected from and returned to your room
  • Turndown service 

 

Club

A comfortable and elegant Club Room overlooking the gardens. 
Connecting Club Rooms are also available.

Your choice of room in the Club category:

  • Club Room
  • Club Room - Interconnecting
  • Club Room - Suitable for People with Reduced Mobility

The facilities

Air-conditioning Hair dryer
Kettle Security safe(s)
Shower Telephone
Television(s) U.S. electrical sockets / 220 Volts

Services

  • Bottle of water

 

Suite

Suite with separate lounge and a view of the gardens from your terrace, equipped with teak furniture.

Exceptional service from day 1, starting with an airport / Resort transfer in a limousine taxi.

Your choice of room in the Suite category:

  • Suite
  • Suite - Interconnecting with Deluxe Room, Terrace/balcony

The facilities

Air-conditioning Bathroom
DVD player Expresso machine
Hair dryer Radio / CD / MP3 player
Ironing kit Tea and coffee kit
Security safe(s) Television(s)
Telephone U.S. electrical sockets / 220 Volts
Minibar  

Services

  • Bottle of water
  • Bathrobe
  • Slippers
  • Board games
  • Guest amenities
  • Personal transfer from airport to Resort by mini-bus or other vehicles for GM®s with a Transfer package
  • Lunch at no extra cost for G.M®s who arrive at the Resort before 3 pm
  • Your own dedicated contact person during your stay
  • Your luggage deliverd to and picked up from outside your Suite
  • Dry cleaning service (at extra cost), your clothes collected from and returned to your Suite
  • Turndown service
  • Housekeeping scheduled at the time of your choice
  • Inclusive of room service for continental breakfast Asian breakfast

I'm requesting the package  

 

Restaurants

Delicious, creative cuisine and impeccable table art. Our chefs pull out all the stops to ensure you have a fabulous and entertaining meal.

  • main restaurant completely redesigned around the theme of the 5 senses
  • creation of a speciality restaurant looking out over the ocean

The Mamuang

The main restaurant has reopened after a total makeover. It has 5 pavillions inspired by the theme of the 5 senses, with colour, materials, music, flavour and fragrance.
Thailand offers you a vast new universe of culinary delights. At all mealtimes you can choose from a wide variety of cuisine from around the world. Our chef also proposes a selection of local specialities. Enjoy Thailand's delightful climate from the spacious terrace.

Parents can use the Baby corner to prepare their babies' meals.

Air-conditioned restaurant with tables for 2 to 8 people, equipped with high chairs for babies.

 

Chu-da

This speciality restaurant blends modernity with Thai tradition, with lanterns that reflects the poetic elegance of the decor, creating a beautifully warm and cosy atmosphere.
A magical new venue!
Located by the quiet pool, you can choose between the air-conditioned dining room and the terrace with a spectacular view over Karon Bay.
Open for late lunch and "à la carte" dinner.

Air-conditioned restaurant with tables for 2 to 8 people, equipped with high chairs for babies.

 

 

 

BABY CORNER special service

This baby corner, in the Resort's main restaurant, offers a special service for babies, with sweet and savoury baby foods and all the equipment necessary for preparing your baby's meals.

 

Bars

Open bar and snacks during the day and evening (during bar opening hours) in all Club Med Resorts.

● Drinks included (served by the glass and in the bars only):
Water, fruit juices, sodas, hot drinks, cocktails with and without alcohol, local and/or international spirits, wines.
Sweet and savoury snacks

● Drinks not included:
Champagne, VSOP and XO spirits, bottled and canned drinks (available in certain Resorts from vending machines and/or the Club Med Boutique), certain super-premium brands and bottled wines proposed à la carte in some of our restaurants and bars.

The Sanook

In the heart of the Resort, around the pool, indoors or outdoors, enjoy a cocktail with friends in this refined zen ambience. Lounge in one of the comfy sofas at the end of the day and admire the view over Kata Bay in this haven of comfort.

The Bamboo

As soon as the nightclub opens, this cosy bar welcomes you to enjoy a range of colourful cocktails.

The Club House

Open during the daytime only, this bar welcomes you for a refreshing break between sports activities.

 


   


 

Sports & Activities

Indulge in a great selection of activities: pamper yourself and relax. With the sports proposed at Club Med Fitness, you will recharge your batteries and feel renewed.

 

Scuba diving - Optional Extra*

We propose the best spots for Scuba diving enthusiasts, so they can enjoy their sport in the best possible conditions.
Scuba diving requires specific training and technique, so we propose courses and packages only, to ensure that participants gain the maximum benefit.

The head of the diving activity will decide whether a refresher dive is necessary (includes a reminder of instructions, technique and safety regulations) before the start of the advanced / independent accompanied diving packages (depending on level, dive logbook, etc). His decision will be final, the refresher dive is at no extra cost.

  • Beginners and experienced divers alike will be able to enjoy their sport in optimum conditions.
  • Quality teaching by specialist instructors or outside operators, to introduce beginners to the sport and enable experienced divers to improve and perfect their technique.
  • Courses and packages for all levels, to ensure that all participants make real progress.
  • Full equipment for each age group and level of skill. Activity proposed from age 12, depending on the package or course you choose.

 

Flying Trapeze Academy with circus activities - Included in your package

The Sports Academies propose the best equipment and facilities for flying trapeze enthusiasts.
Beginners and advanced pupils alike will be able to enjoy their sport in the best possible conditions.

  • Group classes for all levels, 6 days a week, give you the chance to make real progress and master your movements

For information:

  • as a discovery activity at Mini Club Med®: 4 years old (a first experience of the activity, one or two sessions a week)
  • as a regular activity at Mini Club Med®: 6 years old
  • in group classes with adults: 11 years old


● Quality teaching by G.O®s trained in their discipline, to introduce beginners to the activity and enable experienced participants to perfect their technique.
● Full equipment for each age group and level of skill.

 

Golf Academy - Included in your package

The Sports Academies propose the best equipment and facilities for golf lovers.
Beginners and advanced pupils alike will be able to enjoy their sport in the best possible conditions.

  • Quality teaching by G.O®s trained in their discipline, to introduce beginners to the sport and enable experienced players to perfect their technique
  • Group classes for all levels, 6 days a week, to ensure all participants make good progress and master their movements.

For information:

  • as a regular activity at Mini Club Med®: 8 years old
  • in group classes with adults: 11 years old


● Full equipment for each age group and level of skill, on loan for lessons.
 

Quiet pool - Included in your package

Creation of a quiet pool open to adults only, at the eastern edge of the Resort, with a spectacular view over the Bay of Karon.
For information: the pool is equipped with deckchairs and parasols.
The pool is not heated.

 

LEISURE AND RELAXATION Included in your package:

Pétanque (boules), Table tennis, Main swimming pool, Quiet pool, Children's swimming pools, Lounge and festive evenings

LEISURE AND RELAXATION Optional Extra*:

Cooking lessons, Wellness Centre

SPORTS Included in your package:

Initiation group lessons: Snorkelling, Archery Academy, Yoga, Aquafitness Group lessons for all levels (age and date restrictions may apply); Flying Trapeze Academy with circus activities, Golf Academy Free practice; Basketball, Beach soccer, Beach volleyball, Football, Squash, Volleyball, Tennis, Mini football, Cardio and weights room

SPORTS Optional Extra*:

All levels: Scuba diving; Unidentified: Golf

 


   


I'm requesting the package  

Wellness Centre

Club Med Spa by PAYOT, the perfect combination of beauty and pleasure.

This newly redesigned Club Med Spa by PAYOT is a haven of serenity in the heart of a Zen garden, just a few steps from the centre of the Resort. An invitation to relax and experience unique, sublime beauty, to delight your senses.

You'll find :

  • 5 treatment rooms (individual or "duo")
  • 1 treatment room (individual)
  • 2 rooms with bath (individual or "duo")
  • Bathrobe on loan


All our treatment programmes are organised around a theme.

Organise your Spa sessions :

  • Sign up for your Spa packages when you book your holiday.
  • When you book your holiday, and purchase your Spa package, you are guaranteed of doing the treatments of your choice, but the precise time of your appointments will be fixed with the Spa hostesses when you arrive. You should consequently go to the Spa reception at the start of your holiday in order to finalise your Spa schedule.
  • The majority of our Spa packages are designed for men and women (expectant mothers or mothers with a baby less than 3 months old or who are breast feeding are not advised to take Spa treatments). If in doubt, please consult us.
  • You will be asked to complete a confidential questionnaire before doing your Spa treatments or package, in order to ensure that you are apt to receive your chosen treatment.
  • A Spa package is not transferable, and must be done by the person who purchased it. The treatments may not be modified or replaced by the client.
  • Treatments (à la carte or as part of a Spa package) cancelled during the client’s stay without a medical justification, and changes in timing made less than 24 hours in advance, cannot be taken into account; the said treatments may not be replaced or refunded.
  • For your safety, you must wear anti-slip sandals in the Spa. A pair of anti-slip sandal is included in the purchase of our 1 to 6 day Spa packages.
  • Club Med reserves the right to change, cancel or postpone its Spa programmes. 

 


   


 

Children & Teens

With the benefit of over 40 years’ Club Med experience behind it, our Resort proposes innovative clubs for children and teenagers:

● Dedicated areas specifically designed for their needs, and equipment designed with a view to comfort and safety. Design inspired by the local environment with its flora and fauna: at Phuket, the children (from 4 months to 10 years old) are immersed in Thai culture, welcomed by elephants and abundant nature.
● G.O®s with a passion for their job(1)

● Numerous activities for all ages: sport, creative activities and games for the different age groups

● Opening hours that allow parents to make the most of their stay, and respect the children’s desires and sleeping patterns

For information: the children’s clubs are open all week.

 

Baby Club Med® (4 to 23 months)

Optional Extra*

A gentle haven for little ones, safe in the experienced hands of their dedicated G.O®s. Focus on early learning activities and motor skills:

  • Movement: exploring motor skills, Baby Gym, walks in the fresh air
  • Making things: starting to make and create
  • Expression: musical awareness, stories and fairy stories
  • Games: early learning games, developing dexterity
  • Time to eat and sleep: lunch, tea and siesta


Access conditions :
Duration : From 9 am to 5.30 pm, every day
Minimum age : 4 months
Maximum age : 23 months

Children must be up to date with their diphtheria, tetanus and polio jabs. On arrival at the Resort, you'll be asked to present a document showing the child's health record. Nappies and baby milk are not provided by Baby Club Med®.

 

Petit Club Med® (2 to 3)

Optional Extra*

Fun and spacious premises with plenty of outdoor space. Your toddlers will have a great time with their friends, and explore a wide range of activities designed to introduce them to new experiences:

  • Sport: Little Tennis, gym sessions, walks, water games, etc
  • Making things: painting, collage, coloured stickers, herbariums
  • Expression: dressing up, make up, fashion shows, listening to music, puppets
  • Play: outdoor games and board games
  • Rest time and siesta, lunch and tea
  • Evening: songs, games, nursery rhymes, shows


Access conditions :
Duration : From 9 am to 5.30 pm, every day
Minimum age : 2 year(s)
Maximum age : 3 year(s)
Children must be up to date with their diphtheria, tetanus and polio jabs. On arrival at the Resort, you'll be asked to present a document showing the child's health record.

Nappies and baby milk are not provided by Petit Club Med®.

 

Mini Club Med® (4 to 10)

Included in your package

We've thought of everything possible to ensure your children have a unique, adventure-packed holiday, with discovery, sports and activities for each age group:

  • Sport: Little Circus, Little Yoga, etc (a fun learning approach to these sports)
  • Making things: cookery lessons (e.g. Petit Chef Programme®), nature activities (e.g. Clean Art Planet), art and crafts
  • Expression: dancing, preparing and taking part in shows, crazy signs
  • Play: group games and activities
  • Lunch and tea
  • Evening: after dinner with their friends, the children enjoy specially devised evening activities


Access conditions :
Duration : From 9 am to 5.30 pm, every day
Minimum age : 4 year(s)
Maximum age : 10 year(s)

 

Club Med Passworld® (11 to 17)

Included in your package

Exclusive, contemporary spaces specially designed for teenagers, where they can meet up and feel free to express themselves; a host of propositions and zero obligations, in the company of a dedicated G.O®:

  • Sports activities: flying trapeze, tennis, archery, snorkelling, etc
  • Creative activities: creating objects, make up, graffiti
  • Artistic activities: dance,theatre, shows, singing, music, video
  • Adventure and discovery: hiking, picnics, camping
  • Evening: "on the beach" movie night, beach party), films, shows

Access conditions :
Duration : Every day
Minimum age : 11 year(s)
Maximum age : 17 year(s)

Teenagers are the responsibility of their G.O®s only for the duration of the activities organised specifically for them.

 


   


 

Hotel services for your children

BABY FEEDING ROOM

Open 24 hours a day, it contains the necessary facilities for preparing meals: blender, steriliser (provided on request only), microwave, refrigerator, bottle warmer (provided automatically in the room for G.Ms® who book a Baby Club Med® or Club Med Baby Welcome® service), and supplementary products such as mineral water, fruit, long-life milk (baby milk is not provided).

BABY RESTAURANT

Adapted to the nutritional needs of children, the meals are devised by the Baby Restaurant's team of dedicated chefs. At the Baby Restaurant, the GO®s takes are entirely responsible for lunch, but parents can share this moment with their children if they wish.

BABY CORNER

This baby corner, in the Resort's main restaurant, offers a special service for babies, with sweet and savoury baby foods and all the equipment necessary for preparing your baby's meals.

BABYSITTING*

To enjoy a moment of total freedom, take advantage of the babysitting service, day or evening. For information: we provide a list of babysitting services on request, but Club Med has no responsibility for the service.

CLUB MED BABY WELCOME® (FROM BIRTH TO 23 MONTHS)

We’ve done everything in our power to ensure the comfort and well-being of parents and babies.

Personal welcome, baby-care material available in your room and/or in the baby feeding and equipment room (cot, changing mat, baby bath, high chair on request, bottle-warmer), sweet and savoury baby foods, Baby corner equipped to prepare babies' meals, high chairs and/or booster cushions in the restaurant.

Spare pushchairs are also available if required.

PLAYGROUND

The playgrounds independent from the children's club facilities are open to all children, accompanied by their parents.

PYJAMAS CLUB®*

The Pyjamas Club® is a group babysitting service (no specific activities). It enables parents to leave their children with a team of experienced and qualified G.O®s in a dedicated area with all the necessary comforts (beds, couches, video area, etc).

 

Teen Spa - Exclusive*

Club Med Spa by PAYOT now proposes specific beauty treatments for teenagers (excluding massage**), at set times in the day, to introduce them to the World of Wellness. An experience to try on your own, with Mum or with your friends
Reservations on site only.

Access conditions :
Minimum age : 11 year(s)
Maximum age : 17 year(s)

Baby Gym

Babies explore movement - crawling, climbing and sliding - on this fun circuit created specially for them.
The activity is run by G.O®s, as part of the children's club activities. Parents may also take part in this learning activity.
For information, this activity is only for children enrolled at Baby Club Med® and Petit Club Med®.

Access conditions :
Minimum age : 4 months
Maximum age : 3 year(s)

Family Yoga at Baby Club Med®

The "Family Yoga" activity is run by a specially trained G.O®. In a relaxed atmosphere, the parents learn yoga breathing techniques and postures, which they can share with their children.

Access conditions :
Minimum age : 4 months
Maximum age : 23 months

Little Circus

Circus workshops for children aged 4 to 6 at Mini Club Med®, to discover the joys of the circus in small groups, with G.O®s trained in their discipline. The children take part in a show, where they can demonstrate what they have learnt.

Access conditions :
Minimum age : 4 year(s)
Maximum age : 5 year(s)

Petit Chef Programme®

Cookery activity proposed by Mini Club Med®. The children learn to cook some local dishes. Parents can come and taste what the children have made.

Access conditions :
Minimum age : 4 year(s)
Maximum age : 10 year(s)

 


Our excursions

Discover a selection of the most beautiful excursions, departing from the Club Med Resort.
Changes may be made to the excursion programme. Excursions to be purchased on site, subject to availability, conditions and prices given at the Resort.

  

Bangkok (à la carte)

DISCOVER THE LEGENDARY CAPITAL OF THE FORMER KINGDOM OF SIAM

You can visit Bangkok in one or two days:

● 1 day: visit the city's main monuments: the National Palace, the Emerald Buddha and Wat Pho. Boat ride through the Klongs.
Price includes: transfers between Bangkok airport and the hotel, your guide, tickets for the monuments and lunch.
● 2 days - 1 night:
tour of the most important monuments on the first day: the National Palace, the Emerald Buddha and Wat Pho.
Boat ride in the Klongs and visit to the floating market on the second day. Free time for shopping.
Price includes: transfers between Bangkok airport and the hotel, guide, tickets for the monuments and sites, 3 meals and one night in the 5-star Shangri-La Hotel.

For information:

  • Family, cultural excursion and adventure
  • Transport by plane
  • Travel time: 1 hour of flight

  


Canoeing adventure in Phang Nga Bay

Board a beautiful junk for a cruise of Phang Nga Bay, with its curious "sugar loaf" shapes. You'll be rowed on a canoe through caves and grottos to visit the famous James Bond Island. A day dedicated to leisure and adventure. You'll enjoy the luxury of life on the water and a great Thai buffet on board the junk.

For information:

  • Family excursion and adventure
  • Transport by minibus and junk
  • Travel time: 1 hour until the port of junk

Elephant ride (1/2 day)

Discover the pleasure of an elephant ride (30 mins), and watch baby elephants and monkeys being trained. Trip in a water-buffalo cart, demonstration and a taste of Thai cuisine. The excursion ends with a visit to the Wat Chalong temple.

For information:

  • Family excursion and adventure
  • Transfer takes 20 minutes.

  


Phang Nga Bay in a junk (day)

Recommended by our Discovery Centre.

Embark on board a beautiful junk and explore the Bay of Phang Nga. You'll discover the bay of Phang Nga, where the strange rock formations of the "sugar loaves" emerge from the sea. Take a traditional longboat to visit the famous James Bond island and the village of the sea gypsies. After a delicious Thai buffet prepared by the crew on board, you'll have time for a swim.

*A UNESCO world heritage site.

For information:

  • Family excursion and adventure
  • Transport by minibus and junk
  • Travel time: 1 hour until the port of junk

Phuket Fantasea (evening show)

Recommended by our Discovery Centre.

This show will introduce you to Thai culture in an extravaganza of special effects and acrobatics. Over 30 elephants on stage with a hundred dancers in an enchanting display lasting over an hour. A unique and unforgettable performance, not to be missed!

For information:

  • Family excursion and adventure
  • Transport by minibus
  • Travel time: 45 minutes

Route of the Forgotten Temples (day)

Discover unexpected sites and the fabulous wealth of Thai culture. Visit some of Thailand's mysterious temples and hear its legends told by a fascinating French guide!
Lunch at a waterside restaurant.

For information:

  • Cultural excursion
  • Transport by minibus
  • Travel time: 2 hours 30 minutes

Simon Cabaret (evening show)

One of the most exciting venues in the Andaman Gulf. Stunning costumes and sets for a cabaret performance by the beautiful and celebrated ladyboys!

For information:

  • Cultural excursion
  • Transport by minibus
  • Travel time: 15 minutes

The Phi Phi islands by speedboat (1 day)

Recommended by our Discovery Centre.

A trip to paradise, to admire the beauty of the Phi Phi islands, a great attraction for swimming and snorkelling enthusiasts. Maya Beach gained international fame when the film The Beach, starring Leonardo Di Caprio was shot there. Lunch and shopping. Time to laze on Bamboo Island.

For information:

  • Family excursion and adventure
  • Transport by minibus and speedboat
  • Travel time: 40-minute minibus ride and 1-hour speedboat ride

  

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  • Net per Person Sharing in Twin Rooms
  • Cancellation policy: This services can be Cancelled without any penalties 14 day(s) prior to first service date

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We will gladly prepare a tailor made trip for You

REMARKS:

  1. Rates are valid with minimum 2 people booking.
  2. Single travelers travelling alone are always welcome!! Please contact us to learn supplement for booking this trip alone.  
  3. Due to unstable fluctuating hotel rates, the above prices are for indication only and may vary slightly. Please check with us for a more specific pricing according to your group size or number of persons joining your tour.
  4. Complete flight information (flight number, time of arrival and departure and airport) must be provided at the time of the booking for the transfer arrangements.
  5. Please note that all sightseeing tours are Join-in Tours with the central meeting point (if not stated otherwise). For individual sightseeing tour rates please contact our sales office. 
  6. In the rare event of lack of availability in Kursalon, Konzerthaus or Musikverein due to special events an alternative day or service may be advised.

PACKAGE RATE INCLUDES:

  1. 2 nights’ accommodation in Comfort Room at the centrally located 4-star Falkensteiner Hotel Am Scottenfeld.
  2. Arrival and Departure Transfers by Private Transport and Driver.
  3. Vienna Mozart Concert in Kursalon or Konzerthaus or Musikverein on Day 01.
  4. Vienna City Tour on Day 02 with the pick-up from the hotel.
  5. Daily Breakfast
  6. Complimentary Wi-Fi access
  7. Free access to the Spa with the gym, sauna and steam bath
  8. All local taxes, VAT & Service charges.

NOT INCLUDED IN THE RATE:

  1. Tips for Driver & Guide (usually collected by Group’s Tour Escort and given as a token of appreciation at the end of the service).
  2. Entrance fees to some of the sights may not be included in the tour and are optional at your own account.
  3. Meals not stated.
  4. Extra charges in the hotel i.e. mini-bar, laundry.
  5. Bell boy tips and porterage (usually given on individual guest’s discretion).
 

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Booking

For bookings, partner rates or further information, please contact us at:

Art Of Travel
V Jámĕ, Prague 1
Czech Republic
phone: +420 224 239 250
email: bookings@artoftravel.eu

Trip booking

For discerning travellers, you can start with the basic package. It includes private airport transfers and a tour. What's more, you also get some added value benefits whether it’s a higher than standard room category, a welcome drink, or free use of certain facilities.


  • Value added benefits vary from hotel to hotel and is subject to availability at the time of request.
  • ** Please specify in the note if you are a travel agent and provide your license details i.e. IATA, ARC, or specify if other Associations.
  • Your personal information will be used only to respond to your request and to provide details of your reservation.

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