China Southern Airlines' Business Class is Top 10 in Airline Awards
13. 7. 2012
The World Airline Awards is derived from surveys done on Passenger Satisfaction for airlines from all over the world. The survey is done in a unique format based on analysis of business and leisure travellers, and comparing all travel classes and types (First Class, Business Class, Premium Economy Class and Economy class passengers).
Air travellers are generally surveyed by telephone, questionnaires and via online tools about their experiences with airlines both on the ground and in the air. This is done through a 10-month period. The survey takes into account passenger satisfaction across more than 38 key performance indicators which include check-in, boarding, onboard seat comfort, cabin cleanliness, food, beverages, in-flight entertainment and staff service. The recent Survey covered more than 200 airlines, from the largest international airlines to smaller domestic carriers.
From these 200 airlines included in the Survey, China Southern Airlines received a place as one of the Top 10 Best Business Class seats worldwide. This is an achievement indicating that the carrier's aim to be one of the best in the world is well on target.
On the Europe - China routing, as well as on many other China Southern routings, China Southern operates the new and modern Airbus A332, with a luxury Business Class with full flat seats with 188cm in length which are electronically adjustable, and offering passengers comfort and luxury service, food, beverages and VIP / Business Lounge access, plus 3 pieces of luggage allowance! Experience China Southern's Business Class for yourself and feel the difference!